LabCompass

SooCheong Shawn Jang

Business, Management and Accounting · Purdue University West Lafayette

OpenAlex
Mid career · publishing since 2003
Customer Service Quality and LoyaltyDigital Marketing and Social MediaCorporate Finance and GovernanceTechnology Adoption and User BehaviourConsumer Retail Behavior Studies

Publications

11

Citations

1,704

Est. group size

—

Recurring co-author estimate

Active years

22

Publishing since 2003

Research summary
AI-generated

SooCheong Shawn Jang's work sits in business and management, with visible interests spanning customer service quality and loyalty, digital marketing and social media, corporate finance, technology adoption, and consumer retail behavior. Publicly available data highlight research on hospitality and restaurant-related topics, including how customers share their dining experiences on social networking sites, alongside work related to financial management. The available bibliographic record is sparse, limiting a fuller picture of the overall research program.

Customer service quality and loyaltyRestaurant and hospitality consumer behaviorDigital marketing and social mediaCorporate finance and financial managementTechnology adoption and consumer behavior

Based on the limited data available, publication output over the last decade appears very low and irregular, with only isolated publications recorded in 2018 and 2024.

Generated by claude-sonnet-5 from public bibliographic data · Jul 20, 2026

Publication cadence
Publications per year over the last 10 years — averaging 0.2/year recently
172018: 1 publication11819202122232024: 1 publication1242526
Recent publications
Publishes in
  • Service Business×1
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This profile was generated automatically from public scholarly data (OpenAlex). Group size and activity levels are estimates derived from co-authorship patterns.

Last updated Jul 20, 2026.

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