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Muzeeb Shaik

Business, Management and Accounting · Indiana University

OpenAlex ORCID
Customer Service Quality and LoyaltyTechnology Adoption and User BehaviourConsumer Behavior in Brand Consumption and IdentificationGun Ownership and Violence ResearchJob Satisfaction and Organizational Behavior

Publications

15

Citations

117

Est. group size

—

Recurring co-author estimate

Active years

11

Publishing since 2016

Research summary
AI-generated

Muzeeb Shaik studies marketing and business management, focusing on how customers form satisfaction and loyalty and how these behaviors affect a company's financial performance. Recent work also examines broader social and economic questions, such as how fatal school shootings affect local communities' spending and how artificial intelligence in education may create inequality. Additional research covers decision-making frameworks for business-to-business service organizations, including pricing, switching costs, and repurchase behavior.

Customer satisfaction and loyaltyBusiness-to-business (B2B) service managementConsumer behavior and community economicsAI and inequality in educationFirm financial performance

Publication activity has been steady over the past several years, averaging about two publications per year since 2020.

Generated by claude-opus-4-8 from public bibliographic data · Jul 11, 2026

Publication cadence
Publications per year over the last 10 years — averaging 2.0/year recently
1718192020: 2 publications202021: 2 publications212022: 2 publications222023: 3 publications3232024: 1 publication242025: 3 publications3252026: 1 publication26
Recent publications
Publishes in
  • SSRN Electronic Journal×6
  • Marketing Letters×1
  • Clinical Gastroenterology and Hepatology×1
  • Journal of Marketing Research×1
  • Journal of Service Management Research×1

This profile was generated automatically from public scholarly data (OpenAlex). Group size and activity levels are estimates derived from co-authorship patterns.

Last updated Jul 11, 2026.

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