Terry L. Esper

Terry L. Esper studies how supply chains and logistics operate from the perspective of customers and technology, including topics like crowdsourced last-mile delivery, e-commerce logistics service quality, and the adoption of artificial intelligence in supply chain decision-making. Much of the work blends behavioral and consumer-focused questions with operational supply chain management concerns, often published in top logistics and operations journals. This research area would suit students interested in how technology, service design, and human behavior intersect with supply chain and logistics management.

Publication output has remained fairly steady over the last decade, fluctuating between one and four papers per year without a clear upward or downward trend.

Generated by claude-sonnet-5 from public bibliographic data · Jul 20, 2026