Eugene Kim

Business, Management and Accounting · Indiana University

Customer Service Quality and Loyalty Human-Automation Interaction and Safety Job Satisfaction and Organizational Behavior Consumer Behavior in Brand Consumption and Identification Autonomous Vehicle Technology and Safety

Publications

Citations

Est. group size

—

Recurring co-author estimate

Active years

Publishing since 2005

Research summary

AI-generated

The publications associated with this profile span organizational behavior topics—such as customer service performance, employee self-efficacy, and social comparison at work—as well as corporate social responsibility and consumer perceptions of brands. Note that the bibliographic record also includes technical papers on autonomous vehicles, robotics, and literary studies, suggesting the name may cover more than one author. Prospective students should verify which works correspond to the specific advisor of interest.

Customer service and service performanceJob satisfaction and organizational behaviorCorporate social responsibility and communicationConsumer and brand behaviorWorkplace social comparison and self-efficacy

After a gap between 2018 and 2021, publication activity resumed and has been steady in recent years, averaging about 2.6 papers per year over the last five years.

Generated by claude-opus-4-8 from public bibliographic data · Jul 11, 2026

Publication cadence

Publications per year over the last 10 years — averaging 2.6/year recently

Recent publications

Silent ripples: negative CSR associations' impact in non-crisis situations
Corporate Communications An International Journal · 2024
Offload scale optimization aided SLAM using reinforcement learning for digital twin
2024
Authority transfer According to Driver Intervention Intention Considering Coexistence of Communication Delay
2023
Revitalizing a Dead Old Story: Narrative Aesthetics of“Scenery Under the Moonlight”
Korea Journal of Chinese Language and Literature · 2023
Enhancing Drivers’ Perception of Traffic Lights through Haptic Alerts on the Brake Pedal
2023
Authority Transfer According to a Driver Intervention Intention Considering Coexistence of Communication Delay
Computers · 2023
Customer Courtesy Scale
PsycTESTS Dataset · 2022
Customer courtesy and service performance: The roles of self‐efficacy and social context
Journal of Organizational Behavior · 2022
Daniel F. Ritsche
Biographies | European Encyclopedia of Law · 2017
A social comparison model of task performance and interpersonal behaviors
Academy of Management Proceedings · 2017
Link Arms and Learn Together: Connecting Individual Students to the Classroom Collective
2017

Publishes in

SSRN Electronic Journal×2
Journal of Organizational Behavior×1
Journal of Science Communication×1
Sustainability×1
Computers×1

This profile was generated automatically from public scholarly data (OpenAlex). Group size and activity levels are estimates derived from co-authorship patterns.

Last updated Jul 11, 2026.

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